Legal
Privacy Policy
Effective Date: 18.02.2026
The Method Lab ("TML," "we," "us," or "our") is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, process, store and protect personal information in accordance with the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (India), as applicable.
By using our website or services, you consent to this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Professional affiliation
- Educational background
- Billing and payment information
- Institutional details
Sensitive Personal Data (if voluntarily provided)
- Professional licensure information
- Case-related information shared in training contexts
- Any data classified as sensitive under applicable Indian law
We do not intentionally collect sensitive personal data unless necessary for programme delivery.
How We Collect Information
We collect information when you:
Register for a programme
Fill out a contact form
Subscribe to communications
Enter into an institutional agreement
Participate in live sessions
Access self-paced modules
We may also collect limited technical information through cookies and analytics tools.
Purpose of Data Processing
We use personal information for:
Programme registration and delivery
Communication regarding training
Payment processing and invoicing
Issuing certificates
Institutional coordination
Improving our services
Legal and regulatory compliance
We do not sell or rent personal data to third parties.
Data Sharing
We may share information only with:
Payment processors
IT service providers
Learning management platforms
Faculty involved in programme delivery
Legal or regulatory authorities (if required by law)
All service providers are required to maintain confidentiality and data protection standards.
Data Storage & Security
We implement reasonable security practices in accordance with Indian law, including:
Secure hosting environments
Restricted administrative access
Password protection
Encryption where applicable
While we take reasonable steps to protect data, no system is completely secure.
Data Retention
We retain personal information only as long as necessary for:
Programme completion
Certification records
Institutional reporting
Legal compliance
Data may be securely deleted upon request unless retention is required by law.
Your Rights (Under Indian Law)
Subject to applicable laws, you may:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent (where applicable)
Request grievance redressal
Requests may be sent to the contact details below.
Cookies & Analytics
Our website may use cookies and analytics tools to:
Improve website functionality
Analyse user behaviour
Enhance user experience
You may disable cookies through your browser settings.
Recording of Sessions
Live sessions may be recorded for educational and archival purposes.
Participants will be informed in advance, and participation constitutes consent unless otherwise specified.
International Users
As a global platform based in India, your data may be processed in India or other jurisdictions where our service providers operate.
By using our services, you consent to such data transfer where legally permitted.
Children's Data
Our services are intended for adults and professional participants.
We do not knowingly collect personal data from individuals under 18 years of age.
Changes to This Policy
We reserve the right to update this Privacy Policy.
Updated versions will be posted with a revised effective date.
Grievance Officer
In accordance with Indian law, you may contact our designated Grievance Officer:
Name: Dr. Angana Nandy
Email: grievance@themethodlab.in
Address: 42/138, New Ballygunge Road, Kolkata 700039
We will respond within the timelines prescribed under applicable law.